The Caravan and Camping Industry Association of NSW recognises the high achievers in the RV industry and at a glittering function held at Star City in Sydney attended by the luminaries of the NSW Caravan and Motorhome Industry, Australian Motorhomes was announced as the Best Regional RV Dealer in NSW, a prestigious and eagerly sought after award which recognises excellence in the manner the award recipients conduct their business.
Australian Motorhomes, who are also known as Avida Newcastle is located on the Pacific Highway at Bennett’s Green, around 10 kilometres south of the thriving city of Newcastle and 175 kilometres north of Sydney. They conduct business from a huge 5 acre site and have an impressive display of new Avida motorhomes and a wide selection of used vehicles.
In deciding the winners, Industry auditors physically inspect and assess each eligible candidate for the award and points are provided for presentation and display, systems and procedures, staff knowledge and conduct and treatment of customers throughout the sale process and importantly after the sale.
Each division of the dealership is assessed in this manner, the new and used vehicle sales department, the service and aftersales team and the administrative and customer relations and the winners of the award must be able to demonstrate high standards of compliance in these areas. The competition for these awards is quite fierce and to win ahead of professional competition is a testament to the manner Australian Motorhomes approach their business and it is no wonder that they continue to lead the way after so many years in the Caravan and Camping Industry.
Australian Motorhomes was the recipient of Avida’s prestigious Dealer of the Year award 2012 and Avida Service Dealer of the Year and they continue to challenge the industry with innovative and progressive business practices.