Service – Avida Headquarters
I just wanted to let you know how pleased we are with the repairs you and your team did to our van. We couldn’t be more pleased, it feels like a new van.Â
Service – Avida Headquarters
Hi Geoffrey,
Just a quick email to thank you and your team for the fantastic workman ship in repairing our motorhome. It was worth the time taken.
Too often we are quick to complain and slow to praise, again please pass on to your team our praise for an exceptional job.
Escape – quality fittings
Well set out internally and quality built fittings in an easy to drive vehicle .
Topaz – everything we want in a caravan
We knew exactly what we wanted although were not sure whether to go for caravan or another motorhome, having lived in a motorhome previously. This caravan ticked all our boxes…and some! There is heaps of room once the slide out is extended. It is well designed and finished, and has everything we want in a caravan. The team at the dealership were really great, every question answered, and they went above and beyond with their service.
Topaz – two words
Well finished.
Esperance – friends & neighbours jealous
The staff at the dealership were fantastic – I can’t praise them enough. We are new to motorhoming and think our new Esperance is just lovely. We are so looking forward to heading out and touring. All our friends and neighbours are amazed at how it looks and all the extras it has. They’re all jealous and want to travel with us.
Birdsville – love the layout
We are very happy with our new Birdsville, even with the wait due to Covid-19. We love the layout and I am amazed with the storage and have found I have all I need with space left to fill. It is brilliant to drive and we find reversing very easy. Our little dog has taken ownership and feels completely comfortable in it.
Leura – drives extremely well
We are very happy so far with our purchase. It drives extremely well, corners beautifully and is fast. Inside is beautiful, the bed is comfy after adding a pillowtop, and the hot water is great for showers and washing up.
Leura – size perfect for me
I am excited to be heading out on my first road trip. The size of the Leura is just perfect for me. The people from the dealership were an absolute pleasure to deal with.
Leura – could not get the wife out of the driver’s seat
We have just taken delivery and are very happy with the Leura, as it has everything we need for two people. It’s comfortable, roomy and well laid out, perhaps needs a little more storage space for chairs and outdoor table etc but we will fix that with a storage box on the back. It has a very comfortable bed and is great to drive. My wife drove it as well as me on our first trip and I could not get her out of the driver’s seat – she thought it was terrific!
Birdsville – ticks all my boxes
Market leader in quality! Well designed and value for money, Avida’s Australian made motorhomes tick all my boxes. The choice was very simple.
Ceduna – love it
Love the space and quality of our Ceduna!
Ceduna – Second Avida purchase
Our Birdsville never made it to Birdsville, but our new Ceduna made it to Ceduna.
Topaz – Quality sales people
Good layout with the suspension we wanted. Quality sales people and we received a full run down on the workings of the van. Looking forward to our first trip.
Topaz – Well built
Very satisfied with our Topaz – it’s comfortable, user friendly and well built.
Esperance – Lots of thought
A lovely spacious motorhome, with a lot of thought put into the kitchen layout eg drop down bench and pull out pantry with bench on top. There are heaps of power points and USB charging points too.
Esperance – Very pleased
We are very pleased with the vehicle and are doing a few modifications to style it to suit our needs.
Esperance – Second Avida motorhome
We are very happy to purchase our second motorhome from Avida . The Esperance has excellent layout and design plus great value for money.
Birdsville – So much room
We are so excited to start using our Birdsville. The slide out bed gives so much more room after holidaying in caravans.
Birdsville – So much room
We are so excited to start using our Birdsville. The slide out bed gives so much more room after holidaying in caravans.
Birdsville – Dealership amazing and very helpful
The staff at the dealership were amazing and very helpful. I appreciated the detailed handover which contained lots of useful general tips and things to consider when using the motorhome. I didn’t realise Avida was an Australian company so I am really happy I purchased from them
Birdsville – So comfortable
Very beautiful to drive, holds well with driving up mountains, hills and valleys. I drove home for 1030 kilometres without a  problem. The driver seat was so comfortable with the steering wheel being lovely to hold with all the controls at your fingertips. The slide out gives a lot of room for 2 people and the layout with all the cupboards is great. The mattress is so comfortable with the memory foam. I love the colours and the style, I was sold straight away.
Leura – Comfortable and most enjoyable
The Leura is so spacious. Considering the size, there is ample room in the shower, toilet and living space. We had 6 people visit and all sitting inside. It was tight but still very comfortable and most enjoyable. The motorhome is a very easy vehicle to drive.
Rock – All the creature comforts
The Avida Rock Caravan has all of the requirements for a truly all terrain van. Good size to weight, all the creature comforts, well built, complete with cooking, bathroom, sleeping and entertainment requirements.
Leura – Nice progression from previous motorhome
Was a nice progression from our previous Winnebago motorhome. We love the roomy layout of the Leura.
Ceduna – Iveco drives well
Happy with the floor plan and the Iveco chassis of our new Ceduna. Drives really well and has good hill climbing power.
Rock – All the creature comforts
The Avida Rock Caravan has all of the requirements for a truly all terrain van. Good size to weight, all the creature comforts, well built, complete with cooking, bathroom, sleeping and entertainment requirements.
Topaz – Outstanding service and quality
We had a 50th Avida Topaz 2016 and decided to update and had no hesitation to have another Avida Topaz as always outstanding service and quality.
Birdsville – Luxurious
Our Avida Birdsville B7444SL was a very deliberate choice based on both our earlier experiences in a caravan /campervan and a great deal of research. The Birdsville meets all our needs, in particular, with a permanent island bed and separate dinette. The dry bathroom was also a must have. The motorhome is well built and nicely finished. It is comfortable- perhaps even luxurious. Lots of internal storage and adequate external storage. It is quick and easy to set up. Fridge is a good size and is not next to the bed so the whole motorhome is quiet. Easy to drive and manoeuvre. We love it! It will see us through our next decade of travelling all over Australia.
Esperance – Air-conditioning works well
Very happy with the Esperance and the way it drives. We drove it across the Nullabor in 40 to 50 degree heat and was very happy the air-conditioning worked well. The Luton peak was fabulous for shade whilst driving. No more sunburnt legs
Rock – Strong for off grid travelling
I researched for almost 18 months. With the layout and the off-road, I feel I got what I was looking for at the right price. A strong vehicle and everything required for off grid travelling. A big winner is how all the undercarriage is neat with the wires and plumbing being tucked away.
Ceduna – More room for extra guests to stay
Proud owners of a Ceduna with a club lounge in the back and a roll down bed. We previously owned a Birdsville and found with having grandchildren we have lot more room for the extra guests to stay and visit.
Esperance – Great service & customer care
I highly recommend Country Motor Company in Bomaderry (Avida dealership). They give great service and customer care.
Birdsville – Purchased sight unseen
Purchased the Birdsville sight unseen via internet. Avida’s videos were most helpful on their website. More than happy with the way it drives. It was everything I wanted and more once I got it. I had my Birdsville wrapped in Silver then had the decals in Aqua Burst on top, I have had many comments on how good it looks when I drive to caravan parks.
Topaz – 12 months research and love it
I did 12 months of research and well and truly looked at each brand. I liked several but after ticking off all the boxes the Topaz was the one left standing and I love it
Birdsville – Very comfortable
The Avida Birdsville is of great quality and finish. Drives beautifully and is very comfortable
Esperance – Slide out makes a huge difference
We wanted a rear wheel drive and an Australian made motorhome as we want to drive off grid. We love the layout, plus the slide out makes a huge difference.
Topaz – Super happy
We are super happy with our new Avida Topaz. We have had an English van before and this is in a total different league. Can’t wait for our first proper trip. This van has so much more space and the comments we have got from friends and family already in the first couple of weeks are very impressed.
Esperance – Pleased with size and layout
Very pleased with the size and layout of the RV. So far, all of our expectations, which are based on three years’ experience in a similar motorhome, have been met.
Esperance – Easy driving and parking
Five days in, and we are enjoying the easy driving and parking, awesome sleeps and love the diesel heater.
Birdsville – Attention to detail
The quality of the workmanship stands out when you walk around the RVs at caravan shows. Many years of experience in building RVs is shown in the attention to detail.
Emerald – Value for money
The Avida offers good value for money; a robust van without too much extra gear that you don’t need. It is tough enough to go touring and happy on long trips too.
Longreach – Purchase experience wonderful
The Dealership went far and beyond to make our purchase experience wonderful. We love our Longreach
Birdsville – Just the right size
The Birdsville with the slide out is just the right size for the two of us and seems to be put together well and with a bit of care. The little things make a lot of difference ie: lighting, USB/power points next to the bed and in the kitchen.
Esperance – Many selling points
Selling points for our Esperance is the fact that Avida is a family run business that has been building since 1965. I am sold on the sandwich board walls as I have used a similar product on my farm. I love the slide out option as it creates so much room and the Iveco chassis. My wife and I swore we would never buy a motorhome and look at us now. We are planning many trips, first Tasmania and then Australia.
Esperance – Satisfied
Very satisfied with the product.
Esperance – Impressed with layout and quality
We initially were not interested in a new motorhome but after looking at a lot of second hand motorhomes, we found there was not a lot of Esperance’s available. When viewing the new one in the showroom we were impressed with the layout and quality. With being females and not knowing a lot regarding mechanics, we found the warranty was excellent. My sister and I are excited and happy that we purchased a new Esperance Avida Motorhome.
Birdsville – Roomy, Good use of space
Initial impressions are roomy, good use of space inside, as well as a very good mechanical platform. The Fiat base provides a good amount of power.
Birdsville – Happy with our Decision
Our first Motorhome and after looking at the many available in the market we settled on the Birdsville. After our maiden trip to the Tamworth Country Music Festival, we are happy with our decision.
Ceduna – Love It
Love my new motorhome and looking forward to my new life filled with adventure and excitement.
Leura – Dream to Drive
Leura is a dream to drive and easy to park. It has everything I need.
Leura – Just buy it!
If you are worried about buying an Avida motorhome, don’t, just buy it.
Birdsville – Well thought out
Well finished quality product which has been well thought out and is easy to use.
Birdsville – Highly recommend Avida
Didn’t have any trouble from start to finish with the purchase. We would highly recommend Avida and the Dealership.
Esperance – Accessories Galore
Happy that our Esperance could accommodate every accessory we wanted from a washing machine to auto levelling, satellite TV and more.
Birdsville – Practical and comfy
Very practical, comfy, and smooth to drive.
Ceduna – Very pleased
Very pleased with the Avida Ceduna. Very comfortable particularly with driving.
Esperance – First class Avida
We received the 2 window knobs today and I just wanted to say thank you again Jann and myself are extremely happy to have forged a customer relationship with Avida at Emu Plains where your service has been first class.
Esperance – Thank you Avida
I just want to say thank you for organising the replacement of the roof rubber skin on our Avida Motorhome Esperence, that was attended to in August. Brian is very pleased with the result. I also want to say thank you for the repair of the toilet door detachable lock. It was appreciated.
Longreach – So glad I bought an Avida
Thank you for your help. Once again you have provided me with the right information that has helped with the problem. I am so glad I brought an Avida motorhome with the back up help that you provide. Very much appreciated.
Esperance – Third Avida Owner
We have owned two previous Winnebago’s, an Esperance and a Free Spirit and now have upgraded to our third Avida Esperance. The Iveco chassis is really nice to drive and the overall aesthetics of the house side are lovely, a real upgrade with the lighter interior.
Leura – Perfect for Two
We are extremely happy with the our Leura . It is perfect for 2 people. The pop up bed gives plenty of living space and the bathroom area is a great size.
Topaz – Huge Bench Space
We are into freedom camping and have E-bikes. Our Topaz is wonderful for this. We love our kitchen and all the huge bench space. We are happy that we can see the TV from many angles.
Topaz – Quality Excellent
The quality of the caravan build is excellent and choosing our own colours just makes it all so special. The service we have received from the dealer has been outstanding and far ahead of the other dealers we have bought from. The closeness and location for our servicing will also be really easy for us. Look forward to many happy camping holidays with our little one and family alike.
Eyre – Plenty of Storage
We are very happy with the Avida Eyre. There is plenty of storage space, a comfortable bed and easy to use appliances. It also drives really well.
Escape – Perfect to take the Grandchildren along
We love the amount of windows as it gives the illusion of space and light. Plus the fact we can put extra seat belts in for our grandchildren.
Birdsville – Excellent Layout
The Birdsville has an excellent layout for a small family. We like the way the shower and toilet are separate. The cooking facilities are excellent and access to the front cab is easy. The vehicle it’s self is very easy to drive.
Leura – Impressive Piece of Machinery
I think our Leura is a very impressive piece of machinery, very sturdy, easy to handle and economical. Most suitable to the two of us
Emerald – Confident & Pleased
Very pleased and confident knowing that the product is built for Australia and New Zealand conditions. Very confident and pleased with the Dealership. We believe the Dealership will give good follow up and excellent service
Esperance – Surpasses Other Models
With the Esperance B7944, AVIDA were able to provide a practical and functional layout, maximising useable space in an open plan, all while maintaining the ability to be driven on a Class C Licence. The choice of interior decor allows a modern design to be coupled with the chosen exterior. The Iveco Daily chassis provides excellent road holding and stability when parked that surpasses other models.
Birdsville – Brilliant
We think it’s brilliant and love the strength of our Birdsville. Very comfortable to be drive in.
Birdsville – Exactly what we were looking for
After looking at other RV’s we found that we liked the layout of the Birdsville exactly what we were looking for. The internal storage is more than we expected and the we loved whole experience.
Birdsville – Storage Excellent
I am very happy with my Avida, it has everything in it for a comfortable holiday. The storage space it has is excellent and the interior layout and design is modern and fresh with room to move. It really is a lovely setup. Its very user friendly as well, with easy to use functions.
Esperance – Impressed with all the new specs and upgrades
We are very pleased with our new (2019) Esperance, we have previously owned our first 2015 and were very happy with it and the resale value it achieved. We were particularly impressed with all the new specs and upgrades, many of which were well overdue! But very pleasing.
Esperance – Classy & Shiny
The Avida Esperance looks classy & shiny. With the slide out there is so much room! Plenty of overhead cupboards & underbed storage. Adventures ahead with all the trimmings!
Emerald – Loving our new Avida Emerald
We recently picked up our pre-owned Avida Emerald and took her on her inaugural run to the bush. We are absolutely delighted with this little van – tows well, is extremely comfortable to sleep in and has all the necessary bells and whistles to make caravan holidaying a very pleasant experience. Our first run was to a remote camping site at Mount Seaview Resort, west of Wauchope. The late afternoon drive up there was easy, and we had no problems negotiating the final dirt road leading to the back of the property, and managed to get set up on our riverbank site just before dark. No rain for ages, so thought we’d be safe enough down there beside the headwaters of the Hastings River! In the morning the beauty of the place was revealed – crystal clear waters flowing across beautiful rocky banks, cattle grazing nearby, birds chirping, blue hills in the distance, and logs available for a comforting camp fire. Thanks to our son for finding this place, and for sharing it with us for his birthday!
Longreach – Six Years On
Just to let you know that we are going around Australia again in our beautiful Avida Longreach. We (Longreach and us) are getting compliments almost everyday. People are telling us that the motorhome is beautiful and looks as new (is nearly six year old). Very often we are happy to show people inside and again we are getting very positive comments.
Esperance – Blown away
Totally blow away with the whole experience. Starting from the Avida factory tour and then our experience with the Dealership, finishing with picking up our new Esperance and having the dealer service man explain all the features and operations with perfection.
Topaz – Happy with Purchase
Very happy with our purchase of our new Topaz. The customer service at our dealership was perfect. We would highly recommend them.
Emerald – Happy Customer
We are happy with the whole experience of the purchase of our new Emerald caravan
Birdsville – Value for Money
Impressed with the build of the Birdsville. It’s good value for money compared to other brands. We like all the features and the size is good.
Longreach – Incredible Horse Power
The Longreach is a really good vehicle to drive and has incredible horse power. Our diesel heater and air conditioning is magnificent.
Birdsville – Brilliant Motorhome
Would like to thank everyone at Avida for a brilliant motorhome. I love the way the upper cupboards are now flush with no handles and how the toilet is now placed to the side so when the door is open, it is not in view. It’s magic how the blue lighting is on prior to turning on the lights, it gives a nice atmosphere through the home.
Ceduna – Comfort and Quality Exeeded
Very happy with our upgrade – the comfort and quality exceeds our expectation and we are enjoying our on road experience all ready.
Esperance – Economical
The Esperance is a purpose built Motorhome which is quite economical and its features are definitely a home away for us.
Birdsville – Very Professional
Picked the vehicle, Birdsville, was impressed with options and quality available. Was given detailed explanations from 100 questions. Visited the factory and if we had of had any doubts on our choice of vehicle just that alone would have made our mind up. Very professional and proud of their products which shows in their salesmanship. Would highly recommend this experience with Avida as was stress free and uncomplicated. Loving our Birdsville.
Leura – Great Cross Ventilation
Our new Leura is easy to drive. We love the louver windows, they are great for cross ventilation as we do not like air-conditioning and it has a lovely bathroom.
Birdsville – Pleasure to Drive
We absolutely love our Avida Birdsville, only had it for 2 weeks but are very happy. The slide out gives us so much more room and it’s a pleasure to drive.
Ceduna – Love the Multi Terrain Option
Great layout in the Ceduna and the Multi-Terrain option was very beneficial comparing to other brands viewed in the camp grounds so far.
Topaz – Happy to recommend Avida
We are really enjoying our Topaz, the space and storage is fantastic, and all the extras we had fitted are all working really well. Over all we are extremely pleased with our purchase, and very happy to recommend Avida.
Birdsville – 10/10 For us
We have been to every Avida show. We have looked at other brands but Avida was always the stand out in the crowd. We have been waiting for retirement to purchase a Birdsville and finally have one. Another plus is the vehicle is a wonderful medium for both our heights with driving as I am 6.3 and my wife is 5.3. With looking at the Birdsville over the years we have seen it just keeps getting better and better even though we didn’t think it was possible. It is definitely a 10/10 for us.
Birdsville – Enjoy the drive
We are very satisfied with the outfit and enjoy driving it around.
Esperance – Absolutely Delighted
I had been searching for some time to find a motorhome with a great layout that wasn’t consumed with a wooden veneer finish. The Avida Esperance C7932SL has finally arrived with an interior that looks like a modern home, and better still you can customise the style and colours to suit you. The veneer that remains is now more a feature. We are absolutely delighted with the layout, design, spaciousness and features of the Esperance, it is also fully equipped with modern appliances and easy to use technology. We have also been very impressed by the amount of storage both internally and externally. The slideout at 600mm feels like over a metre of extra space. The vehicle is simple and comfy to drive and with the Iveco 3.0l turbo diesel 8 speed automatic transmission it has plenty of power. We chose motorhoming as a way to explore all corners of the country and experience the great outdoors but we did not want to leave behind the comforts of home or the conveniences of modern living. The new Avida Esperance has ticked every box for us and we now have no excuse for not getting on the road for another exciting adventure. Well done Avida.
Wave – Premium Product
The Avida Wave is absolutely lovely, very well built, the perfect size for us with everything we need. We’ll really be travelling in style!!
Birdsville – Premium Product
Many thanks for such a premium product the Birdsville B7424SL and the support you have given us post sale.
Birdsville – Beyond Words
The Avida Birdsville Motorhome is beyond words, smooth ride, everything is at your fingertips. Other than a permanent holiday, there isn’t anything else we need.
Emerald – Extremely happy
We are extremely happy with our Avida Emerald van purchase. The amount of storage is exceptional.
Ceduna – Everything we expected and more
The Ceduna MT is everything we expected it to be and more. Easy to drive, great motor and transmission, excellent appliances and layout, good finish, comfortable upholstery and practical extras ie water filter, diesel heater, roof vents, decent ground clearance.
Topaz – Far exceeded our expectations
We are extremely happy with our purchase and has far exceeded our expectations. It’s a stunning high end van, with quality finishings. We couldn’t be happier
Fremantle – Far more features than I expected
I’m very happy with the Avida Fremantle, I decided what I wanted and bought immediately. I didn’t let the dealer run through features as I presumed all motorhomes are roughly the same. I am pleased to say the Fremantle has more, far more features than I expected.
Emerald – Great price
It was just what we were looking for – light towing, excellent features and great price.
Esperance – Highest finish
Our new Esperance is of the highest finish and has plenty of storage and space with the large slide out.
Emerald – All the equipment for comfortable travel
Our Avida Emerald All Terrain is the perfect van for us. Light weight, single axle, easy to tow, but all the equipment for comfortable travel to all the regions we want to explore. The standard of manufacture and the finish seems excellent. We hope to enjoy it for years to come.
Topaz – Didn’t need to look any further
After looking at several brands of caravans our first step inside the Avida we knew we didn’t need to look any further due to the quality of the build, the layout and attention to detail just to name a few.
Emerald – Quality workmanship
We are very impressed with the quality of workmanship and material used in the Emerald series caravans. We will highly recommend Avida caravans to family and friends.
Topaz – In winter very comfortable
We have spent 9 days travelling in NZ in the middle of winter and have found the Avida Topaz very comfortable. We wanted ‘no compromise caravanning’ and this what we’ve got.
Esperance – Two years of reasearch, great decision
Absolutely delighted with our Avida Esperance. After almost 2 years of research, we made the right decision in purchasing this great motorhome.
Esperance – Plenty of storage inside and out
Well finished and lovely to drive the Iveco. Plenty of storage inside and out, the overheads in the kitchen area are generous and the deep draws welcome. Lots of power points and media charging spots-GREAT.
Leura – 10 out of 10 for this motorhome
Very roomy Avida Leura for the 2 of us travelling at will anywhere, anytime. The finish is superb & the road handling & fuel economy is excellent. Very well thought out interior layout. 10 out of 10 for this motorhome….
Topaz – Ticked all the boxes
We have been reviewing opposition vans for some time and found the Avida brand is a cut above the rest. We purchased the 21′ CL 7052MT Topaz, this layout is so functional, roomy and just alround plush. I am on the larger size at 192cm and 122kg, Avida ticked all the boxes for us.
Eyre – Sensational Vehicle
The Eyre is a sensational vehicle, perfect for our needs. It drives superbly, and after a few teething issues, meets our needs perfectly. It draws lots of attention due to its looks and features. We’re looking forward to many happy travels.
Eyre – Quality of Materials
I am so impressed by Avida Eyre that I purchased it and did not look again at there competitors. The handling, finish, quality of materials was first class, my friends were also impressed and one couple are seriously thinking of buying one. Thanks again Avida and all the staff, great job well done.
Birdsville – Ease of Driving
Having only owned our Birdsville for 3 weeks we are very happy with the overall space, comfort and ease of driving. We are currently enjoying a few short trips to learn all the ins and outs.
Topaz – Excellent Build
Excellent build quality, supported by a understanding dealership and a great salesman that could not do a enough for us making the whole transaction stress free.
Esperance – Plenty of Storage
We love the amount of space the Esperance gives us with the Huge Slide Out and plenty of storage space.
Esperance – Proud to be an Esperance Owner
I must say the Motorhome is fantastic. The drive is excellent. Layout is exceptional we have travelled 2000km in 7days as I said to my wife , this is a shakedown trip to use all facilities we stayed privately , in camping grounds for the powered sites so we could test air conditioner and hot water cylinder. Every part worked well with ample hot water for 2 showers , We just love the slide out. And the bed is supurb ,the Iveco has ample power and excellent gear ratios. Pulls well on hills very quite. And excellent road holding. Even in crosswinds what can I say! It am proud to be an Esperance owner. All our friends who have looked over our special Motorhome are blown away of what is inside And for me I just love led lighting. Telly very special and they all like the quality of the leather upholstery. Also the cooker is great. The other bit was our factory visit at Emu Plains in July. To see the passion that goes into these motor homes. Reinforced that I had made the right choice , not to say my grandchildren have tried the above cab bed and given it the thumbs up. They are 5 and 3 years old so Future Avida campers in years to come. Well done Team, I salute you.
Birdsville – Friendly Support
My Birdsville is performing very well as my wife and myself tour New Zealand in a very relaxed mode. With your produced Motorhome and the complete help and friendly service I cannot help but give my strongest recommendation to any person wishing to purchase.
Longreach – Care Factor
Hi Chris,
Just had to send you a few words of thanks for all the hard work and care you put into our new customised Avida Motorhome.
From day one of placing our order and right through to final handover day, The “ Care Factor “ and professionalism that was displayed left us with full trust in all that you would do and that nothing was too much to ask for you. If you could do it you would and you did. Everything we asked for was included in the completed build.
As soon as we walked into the motorhome for the first time we knew we had made the right decision, it exceeded our expectations! All of our family and friends have been equally amazed and have commented on the design, inclusions and quality, and now realise why we were prepared to wait for it to be made, rather than go to one of the dealerships where you can drive away with one on the day.
Our expectations that were already high have been exceeded and we are exceptionally happy with our Avida Longreach.
You should be extremely proud of the respectable service attitude that distinguishes especially you but also your business and your staff from the rest of the industry.
We would unreservedly recommend your company and are great advocates for Hinterland Motorhomes and Avida as we were greatly impressed from the very beginning with how well we were looked after exceptionally well not only by yourself but all of your team.
Esperance – No regrets
We purchased a Esperance new in Nov 2011 and absolutely love it. It has the slide out in the living area and what a difference it makes. June last year we also purchased a Suzuki Vitara for a tow vehicle which I also use for travelling to work. It was a huge step for us as we had not even owned a caravan but we have no regrets.
Birdsville – Congratulations
As a fairly new owner of a Birdsville Elite congratulations on winning your appeal in the High Court.
We are very happy with our purchase and are finding out all the time meeting owners of other brands how lucky we are to have a Winnebago.
Congratulations
Go Avida you are GOOD go, go, go…….
Thank you and congratulations for holding firm to the family’s long history.
Winnebago name in Australia
Great to hear we still have beloved Winnebago name in Australia, we don’t own but it a dream to one day.
Congratulations
Congratulations Winnebago Australia on your successful appeal.
A well deserved win.
We will always refer to our camper as a Winnebago Adventurer.
Well Done
Well Done guys,
It’s great to see an Aussie company take on the big guys and win. Good luck going into the future,
Thank You Avida
I am so happy I bought from Avida. We are currently touring FNQ (far north Queensland), in our Alpine. On a leg from Bowen to Mission Beach, we stopped in Townsville for a wee break for our 4 legged children. I did my usual walk around inspection of my rig and trailer and found a significant safety issue with the motor home and its ability to tow the trailer. I immediately contacted Avida assist. They were very helpful and thorough, asking if the vehicle needed towing etc. They gave me the address of the local Avida dealer and we slowly, at 20kph, made our way there. The fix was beyond the dealers resources in Townsville, so Leo (Manager) contacted Avida in Emu Plains. Photos were taken and within 45 minutes we were on our way with the information from Patrick (Emu Plains) that he was on the job to see if there was anyone local, who had the skills, could fix our problem. First thing the next day Patrick call me with a company who could do the job. Within 20 hours of our contacting Avida assist, and subsequently Avida, we were booked in for repairs, the very next day, Wednesday.
What can I say. Avida has ticked all the right boxes in a very thoughtful and professional manner. I will always be confident to influence people to buy from Avida, the after sales assistance is fantastic, and a credit to Avida’s customer focus and policies.
Motorhome Mechanicals
Regarding the mechanical breakdown of my motorhome in February 2011 at Wamberal NSW. I wish to extend my greatest appreciation to the Avida staff and management in their prompt assistance and feed back in getting my motorhome repaired and back on the road. This is my third Avida motorhome I have owned since 2002 and travelled many kms throughout Australia including Tasmania. Over this period I have had several mechanical and electrical problems but after contacting either Emu Plains or the local dealership service department they have fixed my request or directed me the nearest service dealer. If you could pass on my comments to all those involved in service and warranty within your organisation.
Memo of congratulations
Just a note to say how pleased we are with our Alpine. It has been such a nice comfortable motorhome to travel this beautiful country of ours. We are surprised to find it is unusual if we are not personally approached weekly by a stranger expressing admiration for this motorhome when on the road.
The Avida dealer “Country Motor” whom we purchased thru were exemplary on all quadrants of marketing and servicing and I would be surprised if you had a marketing agency exceeding the standards that they work to.
In April this year we were referred back to your factory for some warranty work and we could not have wished for more obliging and friendly service and attention from all of the Avida staff dealt with. The warranty repairs necessitated 2 nights overnight stay in the factory car park so we also had the opportunity to speak with workshop staff as they came and went and again we were impressed with the attitudes and outlooks of the folk behind the scene.
You have a winning product and the backup to go with it.
Customer appreciation for service that your staff have provided
June and I wish to express our very sincere appreciation for the service that GAVIN (spare parts) provided to us, when we needed to replace the clips on our safety net over the cabin. Guess whose fault it was that this accident happened, it was my fault completely, because I made a grab for it when I fell off the ladder while I was cleaning out the van after a recent trip. Gavin really put in a great effort for us so we were not left with a safety net in future trips.
This is not the first time that your staff have provided us with exemplary service, as your records will show. We have a son in the Navy, stationed in Sydney, and we went over to mind his house, dogs and garden while he was on his honeymoon, and the motor home was stored in the holding compound at the “Randwick military barracks” which was regarded as secure storage, but while they were on their honeymoon thieves broke into the compound and did a lot of damage to our motor home as well as the other servicemen’s property stored there while they were serving overseas.
Our motor home had to be transported up to your business on the back of a flat top tow truck, where Ken took over and he and the staff did a restoration that was top grade. When we got back to Sydney and arrived up to pick it up we were absolutely amazed at what a wonderful job had been done. We wrote to you at that time to also express our sincere appreciation. It does not surprise us that Avida is the number one in all aspects of not only building motor homes but equally in customer relations, we are not just a statistic that fades into oblivion once we pay the bill. Buying an Avida is a long term relationship.