Recognising the Avida Dealer of the Year – 2019
Avida held their Annual Dealer Conference in Phuket this year which included the Annual Dealer of the year awards night. The Avida dealer awards recognises the achievements of the Avida dealer network in the categories of dealer loyalty, sales, spare parts and service, excellence, customer satisfaction and the overall representation of the Avida brand.
Dealer awards were presented to the 2019 winners during a traditional Thai awards dinner and entertainment on Wednesday, August 28, 2019 at Pullman Phuket Panwa Beach Resort Hotel, Thailand. Dealers from Australian and New Zealand, their partners and sponsors of the prestigious event were present at the ceremony.
Sponsors of the 2019 Avida Dealer Awards event included Major Sponsor: Wells Fargo. Sponsors: Dometic, Iveco and Mercedes-Benz.
We thank them all for their generous support.
The evening commenced with some service awards for dealers who have provided ongoing service with Avida for 10, 30 and 35 years. There was also an excellence award presented for the Avida RV Club.
After some great Thai entertainment further excellence awards were presented to dealers for Parts & Accessories, Aftersales, Dealer staff member of the year, Sales and the Customer Satisfaction award.
Avida then recognised one dealer who best exemplified the Avida brand, professionalism, service and customer satisfaction within the Avida dealer network, this year we are pleased to announce the 2019 Avida Dealer of the Year went to Country Motor Company – Avida Shoalhaven.
Left to Right: Billy Falconer – Avida, Nicki Wright – Wells Fargo, Danny & Emma Brian – Avida Shoalhaven, Ben Binns – Avida CEO, Viji Selvachandran – Iveco
Dealer Development, Sales & Marketing Manager Billy Falconer added “The awards add further credence to Avida Shoalhaven’s remarkable dedication towards customer service and satisfaction. Avida Shoalhaven pushes the limit on continual service improvement by applying best practices and processes combined with industry knowledge and expertise and overall presentation of the Avida brand”.
Danny Brian from Avida Shoalhaven was presented with the prestigious Dealer of the Year award, along with a $5,000.00 prize to enable them to enhance the Avida customer experience at their dealership. Avida congratulated the dealer and their entire team for a fantastic effort.
Danny had a few words to reflect on his year and said “Having been part of the AVIDA dealer group for some 14 years, to be recognised by our customers, owners and friends as delivering the best of service after such a long period is very much surprising as it is rewarding. To hear Avida Dealer Development, Sales & Marketing manager Billy Falconer read out the words – this year’s award goes to Avida Shoalhaven, in front of the Avida dealer group, sponsors and family at our annual dealer conference and awards night was certainly an uplifting experience I won’t forget in a hurry.”
Country Motor Company – Avida Shoalhaven have been involved with Avida for over 15 years. Located in Nowra on the NSW’s South Coast, with a dedicated RV site for sales of Avida Motorhomes, Campervans and Caravans. Avida Shoalhaven also has a dedicated service and spare parts facility designed with the customers’ needs in mind, with plenty of parking, someone available to answer your questions and most importantly keep you moving.
Left to right back: Billy Falconer – Avida, Viji Selvachandran – Iveco, Nicki Wright – Wells Fargo, Kim Wangman – Avida Melbourne, Emma & Danny Brian – Avida Shoalhaven, Fleur & Andrew Fink – Avida Hamilton, Kathy and Tod Reid – Avida Albury Wodonga, Ron & Tina Warden, Chris Pippen – Avida Newcastle, Ben Binns – Avida Second row: Traditional Thai dancers
There are several awards presented at the Avida Annual Dealer Awards night, recognising individual dealer performances in various areas of the business. Congratulations to all the award recipients for this year as listed below:
Avida Dealer of the Year – Avida Shoalhaven
Avida Excellence – Sales – Avida Newcastle
Avida Customer – Satisfaction Award – Avida Hamilton
Avida Excellence – Dealer Staff Member – Danny Brian – Avida Shoalhaven
Avida Excellence – Aftersales – Avida Albury Wodonga
Avida Excellence – Spare Parts and Accessories – Avida Townsville
Avida Excellence – Avida RV Club – Avida Shoalhaven
35 Years of Service Award – Avida Melbourne
30 Years of Service Award – Avida Newcastle
10 Years Loyalty Award – Avida Hamilton
Avida would like to thank all Avida dealers and sponsors for all their efforts throughout the year with special congratulations to all the award recipients for their wonderful achievements throughout the 2018/2019 financial year.
For further information about Avida Motorhomes, Campervans, Caravans or Electric Pop Tops contact Avida’s Nationwide Dealer Network on 1300 4 AVIDA (1300 4 28432) or visit the Avida website at www.avidarv.com.au
Avida products are made to last and that is why with every new Avida we provide a very important attribute we simply call “peace of mind” with our market leading 3 year factory backed warranty, 5 year structural guarantee, 2 year emergency roadside assistance, coupled with our comprehensive nationwide accredited service network we are with you all the way.
About Avida: Family owned and 100% Australian, Avida is Australia’s No. 1 motorhome manufacturer. Established in 1965, Avida is derived from the word Avid, meaning passionate. Avida locally designs and manufactures a wide range of motorhomes and caravans at its state of the art factory in Emu Plains, In western Sydney and is a major employer of people from the local area. All Avida motorhomes and caravans are built with strength and longevity in mind and comply with all Australian Government design and safety regulations.